Privacy Policy

Privacy Policy

Last updated: October 2026

Baiden Group Inc. (“we”, “us”, or “our”) operates the website baidengroup.ca. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website.

Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, request a quote, or communicate with us by email. This may include your name, email address, phone number, and the content of your message.

How We Use Your Information

We use the information we collect to respond to your inquiries, provide our services, and communicate with you about our business. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law.

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through our cookie consent banner. For more information about the cookies we use, see our Cookie Policy.

Third-Party Services

Our website may use third-party services such as Google Analytics to help us understand how visitors use our site. These services may collect information sent by your browser, including cookies and your IP address.

Booking a Call

When you book a call, we collect your name, email address, optional phone number and organization, building type and size, and a short description of what you need. By ticking the consent box on the booking form, you agree that we may use this information to schedule and hold the call, to send your confirmation, reminder and any changes, and to follow up about your project. We handle this information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Bookings are stored in Google Calendar and a Google Sheet, and the call takes place on Google Meet. Google and Cloudflare may process and store this information on servers outside Canada, including in the United States, where it may be subject to the laws of that country. Our booking form is protected by Cloudflare Turnstile and our contact form by Google reCAPTCHA. These services may process technical information about your browser and device to tell people from automated bots.

We keep booking records for up to two years after our last contact with you, then delete them, unless the law requires us to keep them longer. You can withdraw your consent, or ask to access, correct or delete your information, at any time by emailing info@baidengroup.ca.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information. To exercise these rights, contact us at info@baidengroup.ca.

Contact Us

Questions, complaints and requests about your personal information, including access, correction, deletion or withdrawing consent, can be sent to info@baidengroup.ca. We respond within 30 days. You can also contact us at:
Baiden Group Inc.
Email: info@baidengroup.ca
Website: baidengroup.ca